Ticket Purchase & Payment Policies
Ticket Purchasing Options
Tickets may be purchased at the AMT Box Office, over the phone or through AMTshows.com. Phone and Internet orders incur a $5 per ticket service charge.
Ticket Delivery Options
- Print @ Home
- Will Call
AMT accepts cash and checks when tickets are purchased at the box office. Orders placed via Phone or Internet must be paid via MasterCard, VISA, Discover or American Express. All orders must be paid in full at the time of purchase.
Checks can be accepted when purchasing tickets in person at the box office as long as the order is placed ten (10) business days before the date of the show. American Music Theatre will charge a $20 fee for all returned checks.
Refunds and Exchanges
Celebrity concert tickets are FINAL SALE. Tickets are NON-REFUNDABLE and NON-EXCHANGEABLE for another concert.
Celebrity concert tickets may be exchanged for another performance of the same celebrity concert event. For example, tickets for the matinee performance of the Fall Doo Wop Cavalcade may be exchanged for the evening’s Fall Doo Wop Cavalcade performance, but may not be exchanged for a Spring Doo Wop Cavalcade performance.
Original Show tickets can be refunded if cancelled prior to the start of the specific performance in which guests are currently holding tickets. American Music Theatre retains the $5 service fee, but the full face value of the ticket is refunded.
Original Show tickets can be exchanged for a different Original Show performance, for a $3 per ticket exchange fee.